1. Organisation Responsible
The organisation responsible for your personal information under the Privacy Act 1988 (Cth) is:
Energeaforceie
768, Canopus St, Southern Cross WA 6426, Australia
Email: serviceteam@energeaforceie.world
Phone: +61 8 9049 1144
2. Scope of This Policy
This Privacy Policy explains how we collect, hold, use, and disclose personal information when you visit energeaforceie.world or contact us. We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Notifiable Data Breaches (NDB) scheme. Where the General Data Protection Regulation (GDPR) applies to visitors in the European Economic Area, we also comply with relevant GDPR requirements.
3. Personal Information We Collect
3.1 Information You Provide
When you use our contact form, we may collect:
- Your name
- Your email address
- Your message content
- Your consent to the handling of your personal information
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address (anonymised where practicable)
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or search terms
- Cookie and consent preferences stored in your browser or localStorage
We do not routinely collect sensitive information (as defined in the Privacy Act) such as health information, unless you voluntarily include it in a message to us.
4. How We Collect Personal Information
We collect personal information directly from you when you submit our contact form, communicate with us by email or phone, or interact with our cookie consent tools. We may also collect information automatically through cookies and similar technologies when you browse our website. See our Cookie Policy for further details.
5. Why We Collect and Use Personal Information
We collect, hold, use, and disclose personal information only where reasonably necessary for our functions and activities, including:
- Responding to enquiries — to read, assess, and reply to messages you send us
- Website operation and security — to maintain, protect, and improve the website
- Analytics (with consent) — to understand how visitors use our website and improve content
- Advertising measurement (with consent) — to measure the effectiveness of our online advertising, including campaigns run through platforms such as Google Ads
- Legal compliance — to meet obligations under Australian law
Where required, we rely on your consent. For other handling, we rely on the primary purpose of collection or related secondary purposes you would reasonably expect.
6. Disclosure of Personal Information
We do not sell your personal information. We may disclose personal information to:
- Website hosting and IT service providers who assist in operating the website
- Analytics and advertising partners (only where you have given consent for non-essential cookies)
- Professional advisers where reasonably necessary
- Law enforcement, regulators, or courts when required or authorised by Australian law
We take reasonable steps to ensure third parties that handle personal information on our behalf protect it in line with the APPs.
7. Overseas Disclosure
Some service providers we use may store or process personal information outside Australia (for example, in the United States or European Union). Before disclosing personal information overseas, we take reasonable steps to ensure the recipient complies with the APPs, or we otherwise comply with APP 8 requirements under the Privacy Act.
8. Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy, unless a longer period is required by law:
- Contact form submissions: up to 24 months from last communication
- Analytics data: up to 14 months
- Cookie consent records: up to 12 months
- Server logs: up to 90 days
When information is no longer needed, we take reasonable steps to destroy or de-identify it.
9. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include HTTPS encryption, access controls, and secure handling procedures. No method of transmission over the internet is completely secure.
10. Direct Marketing and the Spam Act 2003
We will not send you marketing emails unless you have consented or an exception under the Spam Act 2003 (Cth) applies. Every commercial electronic message we send will include a functional way to unsubscribe. You may opt out of direct marketing at any time by contacting us.
11. Notifiable Data Breaches
If we become aware of an eligible data breach that is likely to result in serious harm, we will comply with the NDB scheme under the Privacy Act. This includes assessing the breach, notifying affected individuals where required, and notifying the Office of the Australian Information Commissioner (OAIC).
12. Your Rights Under Australian Privacy Law
Under the Privacy Act and APPs, you may:
- Request access to the personal information we hold about you (APP 12)
- Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading (APP 13)
- Make a complaint about how we handle your personal information
- Withdraw consent for optional processing, such as analytics or marketing cookies, at any time
To exercise these rights, contact us using the details below. We will respond within a reasonable period, generally within 30 days.
13. Complaints to the OAIC
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner:
- Website: oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
14. Rights for EEA Residents
If GDPR applies to you, you may also have rights to erasure, restriction of processing, data portability, and objection to processing. You may lodge a complaint with your local data protection authority in the European Economic Area.
15. Cookies and Similar Technologies
We use cookies and localStorage to operate the website and, with your consent, for analytics and advertising. Full details are in our Cookie Policy.
16. Children
Our website is not directed at children under 15. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
17. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was most recently revised. Material changes will be posted on this page.
18. Contact
For privacy-related enquiries or to exercise your rights:
Energeaforceie
768, Canopus St, Southern Cross WA 6426, Australia
Email: serviceteam@energeaforceie.world
Phone: +61 8 9049 1144